The Presenting at NCAT short course is ideal for individuals who wish to enhance their skills and knowledge in preparing, presenting and managing cases before the NSW Civil and Administrative Tribunal (NCAT).

Through a blend of theory and hands-on training, you’ll learn how to prepare for hearings, apply appropriate hearing etiquette and participate in conciliation processes.

This nationally accredited Unit of Competency (UoC) builds the confidence and technical understanding required appear effectively before a hearing.

We deliver this qualification in Queensland, Victoria, the ACT, Tasmania, Western Australia, South Australia, and the Northern Territory. If you are located outside NSW, please contact us so we can assist with arranging delivery in your state or territory.

What you'll learn:

Through interactive coursework and practical exercises, you will learn to:

• Appear effectively before a hearing.
• Prepare for hearings, use hearing etiquette and participate in conciliation hearings.
• Present a case to a hearing.
•  

• Build your confidence: Gain practical insight into hearing etiquette, procedures, and conciliation processes.
• Enhance your career profile: Stand out as a real estate agent and learn how to manage disputes and represent matters at tribunal.

Delivery Mode

• Blended: Due to the hybrid nature of this mode, students will have more flexibility to conduct the course at their own pace. Learners will have opportunities to attend online sessions, virtual classes & workshops to aid in training and assessment.
• Face-to-face: This delivery mode offers structured learning through scheduled sessions conducted either face-to-face at our campus or live Teams sessions Students will engage directly with trainers in real time, participate in guided classes, and receive ongoing support throughout their training and assessment.

To be eligible to enrol, learners must: 

• Be 16+ years old
• Complete a basic language, literacy, numeracy & digital (LLND) capability prior to starting the course
• Have or obtain a USI (Unique Student Identifier)
• Have access to a computer and internet, ability to upload documents/video etc.

Various assessment methods will be used throughout your course, including:

• Case studies, role plays, assignments, scenario analysis.

If you have relevant prior study, work experience, or training, you may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT). These options can reduce the time and cost of your course by recognising skills and knowledge you’ve already gained. Our team will assess your eligibility and guide you through the application process..

This course is ideal for:

• Professionals seeking to gain knowledge on requirements to present at the NCAT.
• Ambitious agents who want to increase their earning potential and visibility in the property market.
• Currently hold their certificate of registration and need to meet their CPD requirements to upgrade to Cert IV licence Class 2.
•  

Career outcomes:

• Senior Property Manager
• Head of Property Management
•  

Face-to-face: $195

Blended: $175

• Face-to-face: Up to 4 days to complete the course.
• Blended: Up to 3 months.

• CPPREP4503 - Present at hearings in real estate

After successfully completing this course, you’ll receive a Statement of Attainment in CPPREP4503.

.

On successful completion of this skillset, you will be issued with a nationally recognised Statement of Attainment (SoA) issued by Brighten Institute Australia (RTO ID 41148) in:

• CPPREP4503 - Present at hearings in real estate

This Unit of Competency is recognised nationally under the Australian Qualifications Framework. 

Students will be provided with a range of support services throughout their study including:

• LLN & trainer support,
• Webinars
• Learning management system
• Assessment support
• Resources
• Online help
• Student forums