This qualification is designed for individuals seeking entry-level roles in business support equipping learners with the essential skills for handling routine clerical, administrative, and operational tasks. The course covers key areas such as business document design, spreadsheet management, efficient scheduling, resource management, and team safety promotion.  

Through the combination of theoretical learning with practical application, this program ensures that learners are well-prepared to provide the essential business administration skills required to succeed in this field.  

$5,250
You may be eligible for flexible payment plans. Contact us today.

This course is schdueled for completion in 12 months. 

This course may be offered in a variety of formats:

• Face-to-face: Training sessions are led by highly experienced trainers with extensive qualifications. Through this form of instruction, learners will be able to complete the programme while receiving direct help and guidance from their instructor.
• Online: Regular scheduled training sessions will be conducted by trainers through Zoom in this learning mode, which is similar to face-to-face instruction but on an online platform and allows for flexibility in the students' learning.
• Blended: Due to the hybrid nature of this mode, students will have more flexibility to conduct the course at their own pace. Learners will be required to attend online sessions and face-to-face workshops to conduct training and assessment.

Although there are not any formal prerequisites for this course, students must: 

• have completed a minimum of Year 10 or equivalent  
• undertake an online LLN assessment prior to the commencement of the program 
• have access to a reliable internet connection, a PC, laptop or tablet computer with camera access for Zoom (or other video call technology) interaction 
• have access to word processing software such as Microsoft Office suite 

• Administrative Assistant/Officer
• Receptionist 
• Records Clerk 
• Information Officer 

To gain a full qualification in, a total of 13 units must be completed comprising 6 core and 7 elective units. 

Core Units

• BSBCRT311 Apply critical thinking skills in a team environment 

• BSBPEF201 Support personal wellbeing in the workplace 

• BSBSUS211 Participate in sustainable work practices 

• BSBTWK301 Use inclusive work practices 

• BSBWHS311 Assist with managing workplace safety 

• BSBXCM301 Engages in workplace communication 

Elective Units

• BSBTEC201 Use business software applications 

• BSBTEC202 Use digital technologies to communicate in a work environment 

• BSBWHS332X – Apply infection prevention and control procedures to own work actitivies  

• BSBOPS301 Maintain business resources 

• BSBOPS303 Organise schedules  

• BSBPUR301 Purchase goods and services  

• BSBINS202 Handle receipt and dispatch information  

Students who successfully complete all 13 units of competency will be issued with BSB30120 Certificate III in Business (Business Administration).  

Students who successfully complete some units of competency will be issued with a Statement of Attainment for the unit(s) in which they have been deemed competent.  

Successful completion of this course may gain you recognition towards BSB40120 Certificate IV in Business (Administration). 

This qualification is recognised nationally under the Australian Qualifications Framework. 

You may be eligible for credit if you have relevant prior experience/qualifications.

Students will be provided with a range of support services throughout their study including:

• LLN & trainer support,
• Webinars
• Learning management system
• Assessment support
• Resources
• Online help
• Student forums