Certificate III in Business
(Records and Information Management)

• Online Self-Paced: Students complete the course independently through the online learning platform, progressing at their own pace within the course duration. Learning materials, assessments and support are available online. 
• Virtual (Trainer-Led): Students attend live online classes facilitated by a trainer using video conferencing software. Sessions include presentations, demonstrations, discussions and opportunities to ask questions in real time. 
• Classroom (Face-to-Face): Students attend scheduled classes at a training venue where learning is delivered by a trainer in person. Sessions include presentations, practical activities, group discussions and assessment support. 

You may be eligible for credit if you have relevant prior experience/qualifications.

There are no entry requirements for the qualification, however, you must have:

• USI (Unique Student Identifier) number
• A valid and current email address
• A completed LLN assessment (Language, Literacy & Numeracy test)
• Have access to a reliable PC, laptop or tablet computer
• Access to a reliable internet connection and word processing software such as Microsoft Office suite

• Office Administrator
• Receptionist
• Information Desk Operator
• Medical Administrator
• Clerical Worker
• Records And Information Administrator

Core Units

• BSBCRT311 Apply critical thinking skills in a team environment
• BSBPEF201 Support personal wellbeing in the workplace
• BSBSUS211 Participate in sustainable work practices
• BSBTWK301 Use Inclusive work practices
• BSBWHS311 Assist with maintaining workplace safety
• BSBXCM301 Engages in workplace communication

Elective Units

• BSBTEC201 Use business software applications 
• BSBTEC202 Use digital technologies to communicate in a work environment 
• BSBPEF301 Organise personal work priorities 
• BSBINS302 Organise workplace information 
• BSBINS309 Maintain business records 
• BSBINS307 Retreive information from records 
• BSBINS308 Control records