This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities. Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.

$5,500
You may be eligible for flexible payment plans. Contact us today.

The course can be completed in 12 months.

This course may be offered in a variety of formats:

• Face-to-face: Training sessions are led by highly experienced trainers with extensive qualifications. Through this form of instruction, learners will be able to complete the programme while receiving direct help and guidance from their instructor.
• Online: Regular scheduled training sessions will be conducted by trainers through Zoom in this learning mode, which is similar to face-to-face instruction but on an online platform and allows for flexibility in the students' learning.
• Blended: Due to the hybrid nature of this mode, students will have more flexibility to conduct the course at their own pace. Learners will be required to attend online sessions and face-to-face workshops to conduct training and assessment.

You may be eligible for credit if you have relevant prior experience/qualifications.

Although there are not any formal prerequisites for this course, students must:

• have completed a minimum of Year 10 or equivalent
• undertake an online LLN assessment prior to the commencement of the program
• have access to the reliable internet connection, a PC, laptop or tablet computer with camera access for Zoom (or other video call technology) interaction
• have access to the work processing software such as Microsoft Office suite

• Office Manager
• Retail Manager
• Program Coordinator
• Business Owner
• Unit Manager

To gain a full qualification in, a total of 12 units must be completed comprising 5 core and 7 elective units.

Core Units

• BSBCRT511 Develop critical thinking in others
• BSBFIN501 Manage budgets and financial plans
• BSBOPS501 Manage business resources
• BSBSUS511 Develop workplace policies and procedures for sustainability
• BSBXCM501 Lead communication in the workplace

Elective Units

• BSBTWK503 Manage meetings
• BSBOPS502 Manage business operational plans
• BSBLDR523 Lead and manage effective workplace relationships
• BSBTWK502 Manage team effectiveness
• BSBLDR522 Manage people performance
• BSBSTR502 Facilitate continuous improvement
• BSBPEF502 Develop and use emotional

Students who successfully complete all 12 units of competency will be issued with BSB50120 Diploma of Business. Students who successfully complete some units of competency will be issued with a Statement of Attainment for the unit(s) in which they have been deemed competent. Successful completion of this course may gain you recognition towards an Advanced Diploma and/or Degree in Business.

Students will be provided with a range of support services throughout their study including:

• LLN & trainer support,
• Webinars
• Learning management system
• Assessment support
• Resources
• Online help
• Student forums