SG00007788 Statement of Attainment in Business Administration - Essential skills

Course overview

This short course has been designed to develop learners’ professional office administration skills to use them at workplaces or to start a new career in administration.

At the end of the course the learners will develop computing skills to use in an office environment and will be able to digitally design and develop text-based documents using advanced features of word processing applications/platforms.

Eligibility Criteria

To be eligible to enrol into this course, learner must fit into at least one of the categories below:

  • a young person aged 17-24 at the commencement of training, regardless of employment status, including Year 12 school leavers
  • Commonwealth Government welfare benefit recipients
  • an unemployed person
  • an employed person who is expected to become unemployed (e.g. companies in declining industries, people whose employment is conditional on immediately undertaking work relevant training, workers who have been stood down or furloughed).

Eligible learner will also need to be:

  • living in NSW or working in NSW
  • be an Australian or New Zealand citizen, permanent resident or
  • humanitarian visa holder
  • no longer at school.

Career pathways

This skill set assists people working and/or seeking employment in property and business services industries including:

  • receptionists, clerical workers
  • personal assistants, executive assistants
  • clerical workers in community groups, associations, clubs
  • employees in call or contact centres, working with social media engagement or answering enquiries
  • compliance employees
  • recordkeeper

Mode of delivery

  • Face to Face
  • Distance/online learning: digital classroom based that includes self-directed learning

Duration

Four weeks – two days a week.

Course Fee

This is a government subsidised fee-free training for eligible learners.

Course structure

There are 2 units of competency to complete.

2 units of competency Unit code Unit title Unit description
BSBITU313 Design and produce digital text documents This unit provides the student with the skills and knowledge required to digitally design and develop text-based documents using advanced features of word processing applications/platforms. It applies to individuals who possess fundamental skills in digital device operation, and basic skills in operation of word processing applications.
They may work as individuals who provide administrative support within an enterprise, or may be technical/knowledge experts responsible for production of their own digital documents.
BSBITU213 Use digital technologies to communicate remotely This unit provides the student with the skills and knowledge required to effectively identify, select and use available methods of digital communication in a workplace context. Such methods may include electronic mail (email), instant messaging and other similar applications/web-based platforms.
It applies to individuals who use digital technology to communicate with business stakeholders (including co-workers and customers). This will be particularly relevant to individuals in teams that work remotely.

Completion / Certification

Students who successfully complete 2 units of competency of this training as stated in the course structure will be issued with a nationally accredited Statement of Attainment.

This qualification is recognised nationally under the Australian Qualifications Framework.