BSB30415 Certificate III in Business Administration

Course overview

This qualification is suited to a range of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts.
They apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources.
Completion of the course will help you develop outstanding administrative and organisational skills, learn to analyse and evaluate information, develop leadership skills and find solutions to a range of office problems. This course covers a range of complex administrative tasks and duties that are required in most workplaces.

Entry requirements

To be eligible to enrol into this course, learner must:

  • be 18 years old or older
  • ensure the stable network connection through any type of devices including PCs, laptops, tablet PCs and smartphones (apply for distance learners)
  • Upon acceptance of your enrolment, you will be required to complete the electronic Language, Literacy and Numeracy (LLN) assessment.


Maximum study duration of 12 months.

Mode of delivery

  • Face to Face learning: traditional classroom-based learning at the designated training location.
    (Location: L5, 12-14 O’Connell St, Sydney NSW 2000)
  • Distance/online learning: digital classroom based that includes self-directed learning

Career opportunities

  • Accounts Clerk
  • Accounts Payable Clerk
  • General Clerk
  • Junior Personal Assistant
  • Office Assistant
  • Receptionist
  • Word Processer

Assessment methods

Summative assessments may include written/oral questions, practical/observational assessments, and project works with discussion

Course Fee

  • Fee for service: $5,250
  • Please contact us at or alternatively on 02 9223 1868 to discuss the payment plan.
Course structure

There are 13 units of competency to complete; 2 core units and 11 elective units.

2 Core units Unit code Unit title
BSBITU307 Develop keyboarding speed and accuracy
BSBWHS201 Contribute to health and safety of self and others
11 Elective units Unit code Unit title
BSBADM307 Organise schedules
BSBFIA303 Process accounts payable and receivable
BSBITU312 Create electronic presentations
BSBITU313 Design and produce digital text documents
BSBITU314 Design and produce spreadsheets
BSBITU306 Design and produce business documents
BSBITU309 Produce desktop published documents
BSBCUS301 Deliver and monitor a service to customers
BSBFIA301 Maintain financial records
BSBITU301 Create and use database
BSBWOR204 Use business technology

Completion / Certification

Students who successfully complete all 13 units of competency as stated in the Course Structure will be issued with BSB30415 Certificate III in Business Administration. Students who successfully complete some units of competency will be issued with a Statement of Attainment for the nationally accredited unit(s) in which they have been deemed competent.

This qualification is recognised nationally under the Australian Qualifications Framework.