CHC33015 Certificate III in Individual Support

Course overview

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

Entry requirements

To be eligible to enrol into this course, learner must:

  • be 18 years old or older
  • obtain a police check
  • have an ability to complete work placement
  • ensure the stable network connection through any type of devices including PCs, laptops, tablet PCs and smartphones (self-pace study – distance activities)
  • Upon acceptance of your enrolment, you will be required to complete the electronic Language, Literacy and Numeracy (LLN) assessment.


Up to 1 year including 120 hours (3 weeks equivalent full-time hours) compulsory work placement as listed on the course timetable.

Mode of delivery

  • Face to Face
  • Distance/online learning: digital classroom based that includes self-directed learning

Assessment methods

Summative assessments may include written/oral questions, practical/observational assessments, and project works with discussion

Additional requirements - Work placement

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Course Fee

  • Fee for service: $5,500
  • Please contact us at or alternatively on 02 9223 1868 to discuss the payment plan.
Course structure

There are 13 units of competency to complete; 7 core units and 6 elective units.

7 Core units Unit code Unit title
CHCCCS015 Provide individualised support
CHCCCS023 Support independence and well being
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTAAP001 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care
6 Elective units Unit code Unit title
CHCAGE001 Facilitate the empowerment of older people
CHCAGE005 Provide support to people living with dementia
CHCCCS011 Meet personal support needs
HLTINF001 Comply with infection prevention and control policies and procedures
CHCAGE002 Implement falls prevention strategies
CHCMHS001 Work with people with mental health issues

Completion / Certification

Learners who successfully completed all units of competency and 120 hours (3 week equivalent full-time) work placement with documentary evidence from the residential care centres approved by BIA will be issued with a nationally recognised Certificate.

This qualification is recognised nationally under the Australian Qualifications Framework.