Student handbook

Please refer to this handbook that contains the relevant information on the RTO, training programs, student services, policies and procedures.

Student handbook (609kb)

Policies

Brighten Institute Australia ensures our students have the best possible care. BIA encourages our students to read the following policies.

Fees and refund policy (404kb)

Complaints and appeals policy (355kb)

Access and equity policy (368kb)

Enrolment and administration policy (404kb)