Workplace Diversity


Workplace Diversity

At the end of the workshop, you will have learnt how to:

  • Work in a diverse workplace
  • Recognise differences between stereotyping and biases
  • Understand barriers and encourage diversity for yourself and your staff
  • Effectively listen and effective questioning techniques
  • Interpret body language
  • Encourage diversity in the workplace and prevent discrimination
  • Deal with individual complaints
  • Understand the role of the line manager when dealing with a discrimination complaint
  • Follow processes and procedures when receiving and responding to complaints
  • Deal with a discriminatory employee


  • Body language
  • Stopping Discrimination
  • Defining discrimination, what is Anti-discrimination
  • Discriminatory Terms
  • Workplace impacts