The Art of Supervising Others

200400

The Art of Supervising Others

At the end of the workshop, you will have learnt how to:

  • Develop techniques for effective supervision of others
  • Establish the expectations of your staff
  • Develop achievable goals for you and your staff
  • Effectively delegate like it is an art form
  • Give effective feedback to your staff
  • Use effective time management techniques
  • Work with conflict resolution
  • Analyse and deal with different situations
  • Support the new supervisor

Workshop:

  • The 80/20 Rule
  • Working out Strengths, Weaknesses, Opportunities & Threats (SWOT)
  • Assigning work
  • Working out the political agendas for each staff
  • Determining each staff’s motivation in working
  • The Collaborative Approach