Conflict Resolution


Conflict Resolution

At the end of the workshop, you will have learnt how to:

  • Gain skills to recognise conflict and how best to deal with conflict resolution
  • Understand the various phases of the conflict resolution process
  • Identify with the main styles of conflict resolution
  • Develop basic communication tools
  • Develop stress management techniques


  • Building Positive Energy
  • Working with others
  • Fishbone Diagram
  • Agreement Frame