Hospitality

Hospitality Programmes

Hospitality Administration:

At the end of the workshop, you will have learnt how to:

  • Manage meetings
  • Analyse and present research information
  • Develop workplace policy and procedures
  • Use business technology
  • Use hygienic practices for food safety
  • Participate in environmentally sustainable workplace practices

Communication and Teamwork:

At the end of the workshop, you have learnt:

  • Work effectively in hospitality service
  • Manage diversity in the workplace
  • Manage roster plan
  • Manage conflict with staff and customers
  • Lead and manage people

Workplace Health & Safety:

At the end of the workshop, you will have learnt that:

  • Enhance customer service experience
  • Monitor work operations
  • Establish and conduct business relationships
  • Manage finances within a budget

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