BSB30115 Certificate III in Business

Course overview

This qualification can provide skills that will enable you to provide support for the effective functioning of a business in a range of industry areas. Students who graduates from BSB30115 Certificate III in Business are well-equipped with knowledge and practical business skills required to start their career journey in business and administration services. Skills covered include maintaining business resources, delivering and monitoring a service to customers, organising workplace information and creating electronic presentations, workplace documents and spreadsheets.

Entry requirements

To be eligible to enrol into this course, learner must:

  • be 18 years old or older
  • ensure the stable network connection through any type of devices including PCs, laptops, tablet PCs and smartphones (apply for distance learners)
  • Upon acceptance of your enrolment, you will be required to complete the electronic Language, Literacy and Numeracy (LLN) assessment.

Duration

Maximum study duration of 12 months.

Mode of delivery

  • Face to Face learning: traditional classroom-based learning at the designated training location.
    (Location: L5, 12-14 O’Connell St, Sydney NSW 2000).
  • Distance/online learning: digital classroom based that includes self-directed learning.

Career opportunities

  • Receptionist
  • Administration Assistant
  • Office Assistant
  • Clerical Worker
  • Junior Personal Assistant
  • Data entry operator

Assessment methods

Summative assessments may include written/oral questions, practical/observational assessments, and project works with discussion

Course Fee

  • Fee for service: $5,250
  • Please contact us at support@brighten.edu.au or alternatively on 02 9223 1868 to discuss the payment plan.
Course structure

There are 12 units of competency to complete; 1 core unit and 11 elective units.

General business stream

1 Core unit Unit code Unit title
BSBWHS302 Apply knowledge of WHS legislation in the workplace
11 Elective units Unit code Unit title
BSBCMM301 Process customer complaints
BSBCUS301 Deliver and monitor a service to customers
BSBDIV301 Work effectively with diversity
BSBFIA301 Maintain financial records
BSBFIA303 Process accounts payable and receivable
BSBCMM401 Make a presentation
BSBITU312 Create electronic presentation
BSBITU314 Design and produce spreadsheets
BSBITU306 Design and produce business documents
BSBPUR301 Purchase goods and services
BSBWOR301 Organise personal work priorities and the development

Customer service stream

1 Core unit Unit code Unit title
BSBWHS302 Apply knowledge of WHS legislation in the workplace
11 Elective units Unit code Unit title
BSBCMM301 Process customer complaints
BSBCUS301 Deliver and monitor a service to customers
BSBDIV301 Work effectively with diversity
BSBFLM303 Contribute to effective workplace relationships
BSBFLM311 Support a workplace learning environment
BSBFLM312 Contribute to team effectiveness
BSBINM301 Organise workplace information
BSBPRO301 Recommend products and services
BSBPUR301 Purchase goods and services
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBWOR301 Organise personal work priorities and the development

Completion / Certification

Students that successfully complete all 12 units of competency as stated in the Course Structure will be issued with BSB30115 Certificate III in Business. Students who successfully complete some units of competency will be issued with a Statement of Attainment for the nationally accredited unit(s) in which they have been deemed competent.

This qualification is recognised nationally under the Australian Qualifications Framework.