This qualification can provide skills that will enable you to provide support for the effective functioning of a business in a range of industry areas. Students who graduates from BSB30115 Certificate III in Business are well-equipped with knowledge and practical business skills required to start their career journey in business and administration services. Skills covered include maintaining business resources, delivering and monitoring a service to customers, organising workplace information and creating electronic presentations, workplace documents and spreadsheets.
BSB30115 Certificate III in Business
Course overview
Entry requirements
To be eligible to enrol into this course, learner must:
- be 18 years old or older
- ensure the stable network connection through any type of devices including PCs, laptops, tablet PCs and smartphones (apply for distance learners)
- Upon acceptance of your enrolment, you will be required to complete the electronic Language, Literacy and Numeracy (LLN) assessment.
Duration
Maximum study duration of 12 months.
Mode of delivery
- Face to Face learning: traditional classroom-based learning at the designated training location.
(Location: L5, 12-14 O’Connell St, Sydney NSW 2000). - Distance/online learning: digital classroom based that includes self-directed learning.
Career opportunities
- Receptionist
- Administration Assistant
- Office Assistant
- Clerical Worker
- Junior Personal Assistant
- Data entry operator
Assessment methods
Summative assessments may include written/oral questions, practical/observational assessments, and project works with discussion
Course Fee
- Fee for service: $5,250
- Please contact us at support@brighten.edu.au or alternatively on 02 9223 1868 to discuss the payment plan.
Course structure
There are 12 units of competency to complete; 1 core unit and 11 elective units.
General business stream
| 1 Core unit | Unit code | Unit title |
| BSBWHS302 | Apply knowledge of WHS legislation in the workplace | |
| 11 Elective units | Unit code | Unit title |
| BSBCMM301 | Process customer complaints | |
| BSBCUS301 | Deliver and monitor a service to customers | |
| BSBDIV301 | Work effectively with diversity | |
| BSBFIA301 | Maintain financial records | |
| BSBFIA303 | Process accounts payable and receivable | |
| BSBCMM401 | Make a presentation | |
| BSBITU312 | Create electronic presentation | |
| BSBITU314 | Design and produce spreadsheets | |
| BSBITU306 | Design and produce business documents | |
| BSBPUR301 | Purchase goods and services | |
| BSBWOR301 | Organise personal work priorities and the development |
Customer service stream
| 1 Core unit | Unit code | Unit title |
| BSBWHS302 | Apply knowledge of WHS legislation in the workplace | |
| 11 Elective units | Unit code | Unit title |
| BSBCMM301 | Process customer complaints | |
| BSBCUS301 | Deliver and monitor a service to customers | |
| BSBDIV301 | Work effectively with diversity | |
| BSBFLM303 | Contribute to effective workplace relationships | |
| BSBFLM311 | Support a workplace learning environment | |
| BSBFLM312 | Contribute to team effectiveness | |
| BSBINM301 | Organise workplace information | |
| BSBPRO301 | Recommend products and services | |
| BSBPUR301 | Purchase goods and services | |
| BSBSUS401 | Implement and monitor environmentally sustainable work practices | |
| BSBWOR301 | Organise personal work priorities and the development |
Completion / Certification
Students that successfully complete all 12 units of competency as stated in the Course Structure will be issued with BSB30115 Certificate III in Business. Students who successfully complete some units of competency will be issued with a Statement of Attainment for the nationally accredited unit(s) in which they have been deemed competent.
This qualification is recognised nationally under the Australian Qualifications Framework.
